Accessibility Statement

Ensuring that this website maintains “Level AA” conformance to the Web Content Accessibility Guidelines (WCAG) 2., to comply with the National Disability Authority’s Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies. 
Ensuring that all new information on the website achieves and maintains “Level AA” conformance to the Web Content Accessibility Guidelines (WCAG) 2.2 including accessibility when we procure 3rd-party systems or upgrades to existing systems. 

The Web Content Accessibility Guidelines (WCAG) 2.2 defines requirements for designers and developers to improve accessibility for people with disabilities. This eFlow website is reviewed on a monthly basis to ensure any changes / additions are compliant with “Level AA” conformance to the Web Content Accessibility Guidelines (WCAG) 2.2 

This statement was reviewed and updated on 15th August 2025. The methods used to prepare the statement are laid out in Article 3(1) of Commission Implementing Decision (EU) 2018/1523 and by the National Disability Authority. 

Persons with a disability, or anyone acting on their behalf, may make a complaint to eFlow if they consider that the organisation has failed to comply with the provisions of Sections 25, 26, 27 & 28 of the Disability Act 2005. 

eFlow welcomes your feedback on the accessibility of this website. If you find that you are not able to access, request information, or use content on the eFlow website for accessibility reasons, please contact us through the ‘Contact Us’ page. We will endeavour to respond to all contacts as soon as possible, and no later than two working days after receipt.