Appeal a Penalty How Can We Help? Call Us Chat with Us Appeal a Penalty FAQs General Query The most common questions customers ask are listed below. For more information see our FAQs above. Select Trip Source I wasn't on the M50 at the time / I've already paid my toll / I sold my vehicle I'm registered with another tag provider Vehicle Registration Number Enter your vehicle registration number without spaces or special characters. Journey Reference or Notice Number The journey reference number is contained within the table on the penalty notice that we sent you. Continue